JB
Jan B

1 reviews | Active since Oct 2016

09 Apr 2020, 15:53

Don't get a Vodacom contract!!!!

I keep phoning trying to cancel a contract but I am being ignored. Phoned four times. Contract still not cancelled from 12 March 2020. Phone me ***

0
Replies (2)
Vodacom
Vodacom's reply09 Apr 2020, 15:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply10 Apr 2020, 10:37
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call. We have assisted and resolved your query.

Regards,

Vodacom Consumer Website Team

Best regards,