Don’t get a contract with them!!!

Item: Vodacom
Rating: 1
Author: Jesse D

I’ve also tried to cancel my contract for nearly 4 months now! ****ty service! I’m getting billed and penalized because they have *********** staff from the head office all the way to the stores! My contract ended in Jan and I’m still battling with this! Horrible service. Wouldn’t wish this service on my worse enemies.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Apr 2021, 07:18

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply09 Apr 2021, 07:18

Official

Best regards,

Vodacom's replyOfficial

09 Apr 2021, 16:13

Dear Jesse Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the contract has already been cancelled and we have processed the credits.
Have a nice day further. Regards Vodacom Consumer Website Team

Best regards,

Vodacom's reply09 Apr 2021, 16:13

Official

Best regards,

Don’t get a contract with them!!!

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