CW
Clifford W
1 reviews | Active since Apr 2018
08 Oct 2024, 14:05
Don't get a contract ever!
Out of the 8+ years of being with vodacom it has been endless issues and additional fees. I chose to migrate my contract and they wanna charge me for a line rental for the entire duration of the contract. I've had this specific number for 4 years and 6 months. They always spam calling me and trying to **** me Into other contracts. I will not pay that exorbitant amount towards a migration fee. And apparently money has an expiry date of 2months. Nice to know I'm being shafted so badly. Atleast eskom keep on the lights now, you guys can't even keep the network stable.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 Oct 2024, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2024, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Oct 2024, 07:40Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Oct 2024, 07:40
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards Vodacom Consumer Website Team
Best regards,
