1 reviews | Active since Aug 2016
Don't expect vodacom to resolve any issues before 20 Years!!!!.....it seems to be there turnaroundtime!!!
Since February 2025 I have been writing vodacom about my account. I have tried calling their customer csre who has now blocked my number due to high volume of calls. I have to pay R2 per minute to call an alternative number to get my number unblocked for something vodacom has caused but cannot fix.
I have been promised countless times that my query has been escal,that my account will be fixed,that I will receive an update
Instead, they have now upgraded me....try and understand THAT and even getting that fixed seems to be too much for vodacom to handle.
It is soul crushing having to deal with vodacom
Even tgis platform gets no resolve.
They will send a generic response that they have responded privately but that is just a lie.
It baffles me that vodacom gets away with this all the time.
Zero accountability. Zero customer service
Your private message you sent me 2 days ago has not been actioned. You have continuously sent me these private messages since February. You have not fixed my account. You have blocked me from calling customer service. You have not reimbursed me for the weeks when you wrongfully disconnected my internet and phone line.
You continue to make empty promises but find it so difficult to fix something you have caused.
You are a pathetic useless service provider
Below is what you keep sending and then it ends there.......
Your private message you sent me 2 days ago has not been actioned. You have continuously sent me these private messages since February. You have not fixed my account. You have blocked me from calling customer service. You have not reimbursed me for the weeks when you wrongfully disconnected my internet and phone line.
You continue to make empty promises but find it so difficult to fix something you have caused.
You are a pathetic useless service provider
Below is what you keep sending and then it ends there.......
What absolutely disgusting service provider....
Dear Vodacom Customer. Your service ticket with reference number EC-21EC-1Q0BMI has been closed. Thank you Vodacom.
What absolutely disgusting service provider....
Dear Vodacom Customer. Your service ticket with reference number EC-21EC-1Q0BMI has been closed. Thank you Vodacom.