CW
Catherine W

1 reviews | Active since Dec 2014

04 Jan 2016, 16:12

Dont expect any help from Vodacom...

I previously posted a complaint on the 20th October 2015 regarding a bill of R7000.00 on my 1Gig R99 per month contract. I was contacted and assisted by Luigi, who indicated they woudl give me a \goodwill gesture"and revert the invoice to the in bundle rates. I was so impressed by Vodacom's readiness to offer such and come to my assistance. Until today"

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 20:52
Official
Hello CathWill,

Thank you for making us aware of this matter.

A consultant will make contact with you soon.

We apologise for any inconvenience caused.

Regards
Consumer website team