1 reviews | Active since Jun 2021
Don't ever take Vodacom contract phones, they will **** you and suck you dry.
I am so disappointed with Vodacom. In 2023 February, I took a contract telephonically for 24 months with Vodacom. This year January I was told by a consulted when I called in that my contractor was 36 months not 24. I disputed and sent them proof (invoices) which clearly showed that it was 24 not 36. I was then given an early cancelation and the system had generated the amount to be paid. I then settled the amount, that was in January the 27th. Few days after I received a called from them stating that my account was in areas. I went to Vodacom Clearwater branch and settled that amount on the 7th February. March I received an invoice again stating that I owe them again, I went and paid and was told that after 7 days the system will generate a settlement letter. Then April again it was the same story and I paid as well. Now instead of Vodacom closing my account, they then send my case to VVM debt collectors, saying I owe them money. I have decided to take this with the lawyers as this is affecting my credit ability. I warn consumers to never ever trust Vodacom. They are ******* and ****mers who now claim that I renewed my contract.. Stay away from Vodacom contract. Please note i am not the only one who is experiencing problems with their service when it comes to contracts. They are unprofessional & liers.
