Dont ever make mistakes on the app, Vodacom cannot asssist!!!!

I bought a data bundle on the Vodapay mobile app. I unfortunately bought it on my own number and not on my son's number. I have a red vip contract, therefor a data bundle is useless to me. Now it is laying on my contract and I can't do anything with it. I have tried speaking to someone, but I am getting nowhere. I then asked for a complaints e-mail address, then the e-mail rep**** stating that I must once again chat with TOBI. Really now! Can I not talk to a normal voice in Vodacom anymore, is everything robots? I am not wasting R95 on data that I cannot use. I know it was my mistake to choose the wrong number, but surely someone can assist me to transfer this to my son. It cannot be an impossible task for you. Maybe for TOBI, but can an actual human please help me. I am sick of walking into walls, everything is so difficult!