1 reviews | Active since Jul 2017

05 Sept 2017, 18:55

Dont EVER change ownership rather go to another supplier!!

This is my SECOND Hallo Peter review regarding the SAME problem!!! I changed ownership in June 2017, there was problems with the billing and payment from the start. I am fed up now!!! I wanted to pay the account on the 1st of Aug, but the number was still connected to the previous owners name and the account nr wasnt working!!! Now because the fault are on YOUR side, I am not able to use MY phone!!! Get your **** together vodacom!!! Otherwise... Please cancel my contract so that I can go to another company!!!

0
Replies (3)
Vodacom
Vodacom's reply06 Sept 2017, 06:22
Official

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Sept 2017, 08:46
Official

Dear Ian

Please be advised that feedback was sent to you via email.

Regards,

RJ

Vodacom
Vodacom's reply12 Sept 2017, 08:46
Official

Dear Ian

Please be advised that feedback was sent to you via email.

Regards,

RJ