MN
Mbalenhle N
1 reviews | Active since Dec 2020
22 Dec 2020, 16:40
DON'T EVER buy a phone cash from Vodacom it's a TRAP
I bought a Hauwei P40 Lite at Mall of the South for R6000 and when I wanted to exchange the phone the following day I was told that they don't do exchanges and I can sell it back to them for R4000. How can a phone depreciate by 33% within 24 hours and they don't even look at the condition of the phone. Which pricing model does Vodacom use???? Vodacom doesn't allow us to exchange our phones within 7 days. DON'T EVER buy a phone cash from Vodacom it's a TRAP
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
23 Dec 2020, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Dec 2020, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
