Don't even have Fiber but they want me to pay

Dear Vodacom

It must be a blessing to be so uninformed as you seem to be.

I do not have your Fiber, yet you are billing and giving me grief about it. .

I have been phoning and asking someone to assist me for thew past two months as discussed with people named Linda, Neo, Kaylin to name a few. Please see YOUR Ref R***

This money was billed for a NON EXISTING service

Solution, Issue a credit note on my account and correct it.

I DO NOT OWE YOU ANY MONEY

Router unopened with SIM cards was returned as per your arrangements vis RAM Ref Num COL***8

So please, wake up and fix my account.

Thank you

Regards

Herm**** J Scholtz