CD
Capitec D

1 reviews | Active since Jan 2024

30 Jul 2025, 16:37

Don't do it. They don't offer service but they charge

Worst company ever, I took a 24 month contract I finished paying it in 2023. This year 2025 I am told I am black listed cause I owe vodacom I called them they confirmed contract ended however sim card was under contract and charged R80 pm for the past 2 years my problem is that those benefits they are saying the Sim has been receiving I never got them. Because I've been using the sim card

I paid them and asked for an itemized billing that shows that I've been recieved and using their services till today no one has sent me that billing basically I've paid for something I never received. I am so frustrated.

Account I***-8. Fully paid but never received service imagine

0
Replies (1)
Vodacom
Vodacom's reply31 Jul 2025, 08:18
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team