Dont do an Internet upgrade
Was hassled for the last 2 months to upgrade as my contract period was ending – but after an internet upgrade, they are debiting me for the previous handset and the upgraded one. – my concern is this it is not stated any ware on the website or if you tried canceling on 3 SMS’s they send it comes back as invalid action although they give you the option to cancel in the SMS. Bad service!!!!
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Vodacom's replyOfficial
30 Nov 2021, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Nov 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,