Dont deserve one star

Item: Vodacom
Rating: 1
Author: Gregory M

You cant get past the call center, who promise to call you back, still waiting, phoned everyday different agent same story, will cal you back I now want to cancel my Fibre because no-one can tell me why there is a delay. Now I have to wait for a cancelation period ? DONT EVER GO FOR VODACOM FIBRE

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Replies (1)

Vodacom's replyOfficial

14 Oct 2022, 09:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Oct 2022, 09:11

Official