LB
Lee B
1 reviews | Active since Oct 2013
06 Sept 2021, 09:01
Don't deal with Vodacom. ********* *****.
Following my previous complaint published herein, Lisa from Customer Support called me the following day, undertaking to have the issue resolved speedily and that was the last that I heard from her. This is very disheartening especially since I explained to her, the urgency of having the issue resolved and my new contract in place within a week because I need the phone as a birthday gift. She understood that, but clearly doesn't care. Vodacom is fraught with lies and ********* behavior displayed by inefficient staff who lie and shirk. So disgruntled.
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Replies (1)Vodacom's replyOfficial
06 Sept 2021, 12:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Sept 2021, 12:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
