NN
Natasha N
1 reviews | Active since Dec 2011
10 Mar 2015, 11:06
DONT DEAL WITH VODACOM REPAIRS @CRESTA
It has been 4 weeks since I handed in my blackberry z3 CORPORATE device for OBF testing. I have stated several times that it is critical that I have a phone for the nature of my work. NOT TO MY SURPRISE, the staff at this Vodacom store, dont give a rats a$$. The customer service is pathetic. Since my phone has been handed in, I have not received any contact at all, despite me going into the store and giving them my contact details again. I would strongly advise anyone needing repairs on their phone to go anywhere else but this store. Vodacom in my books went from number 1 in service to non-existent. Pathetic customer service is definately the way to go in losing customers.... mission accomplished!!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Mar 2015, 12:36Hello seraphim231,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply10 Mar 2015, 12:36
Official
Hello seraphim231,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
