1 reviews | Active since May 2021
DONT CONSIDER VODACOM FIBRE
I have Vodacom fibre. My line stopped working 2 weeks ago and after 10 plus calls and being shifted from pillar to post still no joy. The call center is atrocious and it sounds like the consultants are in the middle of a supermarket as the other consultants chat to each other at the top of their voices. I've escalated my issue numerous times only to get the sms stating that my issue has been resolved which could be nothing further than the truth. Hence more phone calls to have my complaint reinstated. Secondly every month my line speed of 20mbps drops dramatically and to top it off I apparently stay in centurion when I actually stay in Cape Town. Vodacom fibre is a shambles. I know that I won't even get a response from this post but I'm just warning the public out there. DONT CONSIDER VODACOM FIBRE.
