AK
Ansie K

1 reviews | Active since Aug 2019

29 Nov 2019, 09:26

Don’t complain about service, there is no service!

Don’t say nobody warned you - please don’t ever use Vodacom Fibre. I have more connectivity problems than internet connection. Spoke to Robbin, Oné, Noku and every time you call, its the same old story, reset, switch it off, we will log a service request, we will escalate this matter to the team leader or technicians. Vodacom, your same excuses are not working. Rather step out of the game, seeing that you cant step up.

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Replies (1)
Vodacom
Vodacom's reply29 Nov 2019, 09:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team