DA
Damien A
1 reviews | Active since Jan 2017
26 Jan 2021, 12:02
Dont Cheat me
Hi had a bad experience or was ****** by Vodacom when playing shake off 2020. I qualified for a puzzle piece and when I opened the puzzle it said I already had that piece which to me makes zero sense and pointless and its was not know to me that I could get duplicate puzzle pieces
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Replies (3)DA
Damien A's updateReviewer Update
26 Jan 2021, 13:21Please note after writing this review. Vodacom did the exact same thing to me AGAIN. We as patrons of the service provider should be treated fairly and honestly and be awared when I reached my puzzle goal. 2 pieces we rejected and said that already opened this piece. I have a 7 year old daughter and we build puzzles daily not once in my life have we ever found a duplicate puzzle piece. SO STAND UP TO WHAT YOURL ARE PROMOTING AND PAY ME WHATS DUE R50k and I love the network but hate being hood winked. There is no excuse or explanation that you can tell me that justifies what yourl are doing besides cheating honest clients like myself.
DA
Damien A's update26 Jan 2021, 13:21
Reviewer Update
Please note after writing this review. Vodacom did the exact same thing to me AGAIN. We as patrons of the service provider should be treated fairly and honestly and be awared when I reached my puzzle goal. 2 pieces we rejected and said that already opened this piece. I have a 7 year old daughter and we build puzzles daily not once in my life have we ever found a duplicate puzzle piece. SO STAND UP TO WHAT YOURL ARE PROMOTING AND PAY ME WHATS DUE R50k and I love the network but hate being hood winked. There is no excuse or explanation that you can tell me that justifies what yourl are doing besides cheating honest clients like myself.
Vodacom's replyOfficial
26 Jan 2021, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2021, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jan 2021, 14:09 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jan 2021, 14:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that puzzle pieces are random and system generated. Please keep on shaking to improve your chances of winning. Please also refer to the below T&C’s: https://www.vodacom.co.za/vodacom/terms/competition/shakeoff2020 Regards Consumer Website Team
Best regards,