1 reviews | Active since Jun 2016
Don't care attitude
Since May 2017 I have over billed by Vodacom. After 6 months they finally realised their error only because of my perseverance. For 3 months I have been addressing the CEO'S office for a solution but he just doesn't seem to care of worry about the one customer.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience.
The CEO’s office confirmed that you both reached an agreement on your query.
We apologise for any inconvenience caused.
Kind regards
Moddy
Good day
We regret taking note of your experience.
The CEO’s office confirmed that you both reached an agreement on your query.
We apologise for any inconvenience caused.
Kind regards
Moddy