Dont care attitude

I have had the same number for 14 years at vodacom.

I have unresolved issues with vodacom I have raised via email, calls, social media and a previous hellopeter report. Nothing has been done.

I just spent 25 min on the phone. The 1st 2 gents were friendly and tried to help me. The last person was a lady. She wasnt really interested in helping me. The call got cut off and jumped to the rating I had to give. She didnt even have the decency to call back. I AM SICK AND TIRED OF VODACOM. Its always a mission. The best is, Vodacom simply doesnt give a ****.

I can complain til im blue in the face, it doesnt have any affect on them. Stuff the customer, stuff his unhappiness, stuff everything....as long as you get your money, all is good.

Vodacom owes me data. It was an upgrade done via the phone. NO INVOICE was sent as promised, NO QUOTE was sent as promised, NO DATA was given as promised(Well only for 1 number the 1st month).

Kindly sort my issues or i'll cancel the contract. Consumer protection act. Read it up. Vodacom isnt holding their end of the bargain.....