JB
Jade B

1 reviews | Active since Jan 2018

13 Jun 2023, 10:34

DON'T CARE ABOUT YOU OR YOUR BUISSNESS

Please DO NOT WASTE YOUR TIME OR MONEY. don't waste your time as a personal or buissness client they don't care to rub 2 cents together for you even if you've been with them for years. my number to make calls that has not been on contract for over 2 years even though phoned numerous times to correct it as it's always the same issue. this time my line was just canceled not reason no excuse just canceled can't make any calls and you tell them you running a buissnes o ish um will have to get back to you (ITS BEEN A WEEK) you have to go threw security every 5min to actually talk to someone even if you have a ref no for the said inquiry at hand (WHAT IS THE POINT OF A REFFERANCE NUMBER)just to waste your time. Over and over and over the same bull DO NOT WASTE YOUR TIME OR MONEY they to busy caring who they renting their towers out to to give a **** about the actual clients that put them there.and probly won't even care it's here couse they don't give an ounce.

0
Replies (3)
Vodacom
Vodacom's reply13 Jun 2023, 12:00
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

JB
Jade B's update14 Jun 2023, 13:29
Reviewer Update
Had a call back still nothing has been done to solve the issue you are just confirming my trust and issues with your service you couldn't give a damn couse if you did it would be sorted out
JB
Jade B's update15 Jun 2023, 10:05
Reviewer Update
Your 100 you can keep why must it come to complaining on an open server for anything to actually be done its ridiculous looking for alternate service and will leave this here as it is a true statement of what service I received