CG
CECILIA G

1 reviews | Active since Jul 2014

25 Aug 2017, 11:23

Dont cancelled contract

i phone already two times to cancelled the contract. i have to hold on for an hour to do it for the 3rd time. this is bad bad service. i need my contract to be canceleld and my money that they deducted again refunded to me.

0
Replies (2)
Vodacom
Vodacom's reply25 Aug 2017, 12:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Aug 2017, 13:47
Official

Dear Ceclia

Please be advised, feedback has been sent to you via SMS.

Regards,

RJ