MP
Mosima P

1 reviews | Active since Jan 2019

22 Sept 2021, 04:01

Don’t buy your phone at Vodacom

Dear Vodacom The insurance company you have partnered with in insuring our phones (Finrite Administrators) is ******** us & as a result we are losing faith in you as a service provider. My partner was billed twice for the month of June, reported the issue & to date the case is yet to be resolved. I thereby request that you mediate between him & Finrite since you are the one who sold the insurance to him (third party).

0
Replies (1)
Vodacom
Vodacom's reply22 Sept 2021, 07:03
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team