MP
Mosima P
1 reviews | Active since Jan 2019
22 Sept 2021, 04:01
Don’t buy your phone at Vodacom
Dear Vodacom The insurance company you have partnered with in insuring our phones (Finrite Administrators) is ******** us & as a result we are losing faith in you as a service provider. My partner was billed twice for the month of June, reported the issue & to date the case is yet to be resolved. I thereby request that you mediate between him & Finrite since you are the one who sold the insurance to him (third party).
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Replies (1)Vodacom's replyOfficial
22 Sept 2021, 07:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 07:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
