1 reviews | Active since Aug 2018
Don't buy vodacom promotional deals
I bought a voda Hisense f10 2 months ago at PEP on promotion with 200mb data, got those benefits the first month but didn't this month. I call voda to query that and I'm told to load R29 airtime, I do that but nothing.. I call again and I'm told that voda are not responsible as I got this package from PEP so I should dispute with them.. I take a taxi and go to my nearest PEP store and when I get there the consultant tells me that they are obviously not a network provider so can't help me regarding that, I call voda again and I'm told they will once again look into this wherelse they have told me this before
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will NOT contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Hello Zama
Sincere apologies for the inconvenience caused.
The airtime and data has been loaded.
Hope you have a lovely weekend further!
Kind Regards
DL
Hello Zama
Sincere apologies for the inconvenience caused.
The airtime and data has been loaded.
Hope you have a lovely weekend further!
Kind Regards
DL
