Don't buy Vodacom!

Don't buy Vodacom. Vodacom does not cancel you contract once you have phoned in to cancel. They then continue debiting your account month after month. To achieve this , they adopt the following strategy;

They give you a reference no. verbally over the phone. They do not sms you reference nr. and neither do they send it via email even though they have these details on their system. They tell you verbally over the phone it is cancelled. They do not sms or email a cancellation confirmation. When you phone them to tell them your account is still being debited, they tell you they can't find the cancellation on their system. They tell you , you have to cancel again. The whole cycle repeats itself in circles month after month , making a mockery of their clients. I have since moved on to a competitors product and want nothing to do with Vodacom ever again. In the meantime , still battling Vodacom ****gery.