pH
peter H
1 reviews | Active since Dec 2015
06 Jan 2019, 09:57
dont buy i bought a Huawei MediaPad T5 10 from vodacom
I dont know why vodacom cells Huawei MediaPad T5 10 when there is no support on the product from Huawei i bought a Huawei MediaPad T5 10 from vodacom and cannot find a screen protector any where for it . Huawei service in south africa is not existent and i would not recommend any one to buy huawei ,Samsung still makes better screens than Huawei
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Replies (3)
Vodacom's replyOfficial
06 Jan 2019, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply06 Jan 2019, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Jan 2019, 11:50Dear Peter,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly.
Regards
Consumer Website Team(SA)
Vodacom's reply07 Jan 2019, 11:50
Official
Dear Peter,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have advised you accordingly.
Regards
Consumer Website Team(SA)
pH
peter H's updateReviewer Update
12 Jan 2019, 10:30Huawei MediaPad T5 10 from vodacom
you cannot get accessories for it and the service from Huawei in south Africa is terrible
Vodacom told me that the manager from vodacom east rand mall will contact me on friday 11th January 2019 about a screen protector for my Huawei MediaPad T5 10 from vodacom vodacom east rand mal
they close this call as they considered this resolved and no one contacted me from
another example of the bad service Vodacom gives
pH
peter H's update12 Jan 2019, 10:30
Reviewer Update
Huawei MediaPad T5 10 from vodacom
you cannot get accessories for it and the service from Huawei in south Africa is terrible
Vodacom told me that the manager from vodacom east rand mall will contact me on friday 11th January 2019 about a screen protector for my Huawei MediaPad T5 10 from vodacom vodacom east rand mal
they close this call as they considered this resolved and no one contacted me from
another example of the bad service Vodacom gives