1 reviews | Active since Mar 2016
DONT BUY FROM ANY VODACOM SHOP OR HI CELL
I got my new Galaxy S6 6 days ago, and also purchased an Energiser HardCase protective glass cover for R500. Within 6 days, it looks like someone has smashed the cover with a hammer yet there is not one scratch on the phone. The cover does not even adhere to the phone anymore and the protective film is actually de-laminating from the cover. When i took it back, i was told that there was nothing they could do, there is no warranty, and that they were not interested. I have subsequently called Hi Cell (the holding company) and was told that someone would get back to me. Nothing as of yet...I urge everyone not to buy from what we think are reputable stores like Vodacom Shops, Vodacom 4 U or even Chatz Stores, unless you want to be told there is nothing they can do when there is a problem. Seriously, a bunch of clowns!!!!
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
