Don't bother insuring your phone with Vodacom

If I could it would have received zero stars. My phone has now been in for repairs for a year. 4 times I have gone to fetch it and nothing has been done to the phone. The phone has been insured from the beginning but there is always a story. Not once have I received any communication from them and only when I go in and check do I find out that it's not been fixed.