Don't bother

Tried opening a new cell contract, only to be told I'm a legacy customer. 9 consultants said they would phone me back. 2 gave a "buzz" and out the phone down. One says I need legal, another says I need to go through Fibre services. Another says I need someone wirh the old system. I am on an old vodacom system. No one follows up. No one calls back. No one can help me. No one is held accountable. Worst service I have ever experienced. Struggling since the 15th of June.