DONT BE FOOLED WITH CANCELLATION DISCOUNT - ITS ****

POOR! SLY!

PHONED IN THE BEGINNING OF AUGUST 2018 FOR SETTLEMENT QUOTE AND WAS TOLD TO PHONE AT THE 10TH OF AUGUST 2018 DUE TO THE FACT THAT THE DEBIT ORDER SYSTEM WAS NOT YET UPDATED(WHICH WENT OF ON THE 1ST OF AUGUST 2018 FROM MY ACCOUNT)

10 AUGUST 2018 PHONED AGAIN AND RECEIVED MY PREMATURE CANCELLATION QUOTE FOR R1136.19 (R307.83 PER MONTH X4 MONTHS REMAINING), PREMATURE CANCELLATION DISCOUNT OF R352.06 AND OUTSTANDING FOR DEVICE R80.01 MADE THE PAYMENT ON THE 10TH AND REQUESTED LETTER TO STATE THAT ACCOUNT WAS PAID UP! STILL DID NOT RECEIVE, PHONED AGAIN LATER IN AUGUST 2018 TO YET AGAIN REQUEST LETTER, WHICH I WAS INFORMED THAT THEY CAN ONLY SEND LETTER AT THE END OF THE MONTH.

11 SEPTEMBER 2018 RECEIVED A MAIL STATING THAT I ALL OF A SUDDEN OWE ANOTHER AMOUNT OF R403.58. PHONED CUSTOMER SERVICE THE SAME DAY, THEY SAY THAT I NOW HAVE TO PAY FOR AUGUST 2018 ON MY uCHOOSE FLEXI 350 (TOP-UP ACCOUNT).

HOW DO YOU CALCULATE THIS??? NOW IN TOTAL I PAID R1539.77 (R1136.19+R406.58) WHICH IN ACTUAL FACT I COULD AS WELL HAVE WAITED TILL DECEMBER 2018 FOR CONTRACT TO BE FINISHED/EXPIRE !

ON TOP OF ALL I LIVE IN A SUBURB WHERE THERE IS ABOUT 3 VODACOM TOWERS, BUT I STRUGGLE WITH SIGNAL IN MY OWN HOME!!!1

DONT BE FOOLED WITH THE CANCELLATION DISCOUNT - ITS ****!