TE
Tony E

1 reviews | Active since Dec 2011

14 Sept 2024, 17:07

Don't ask Vodacom Woodlands for help. Ever

Lost my phone at Atterbury today. Went to Woodlands Vodacom to go ask for help in maybe tracking the phone as it was still ringing when I called. The brain dead person behind the counter looked at me as if I was from the future. His response. A sim swap or a new phone. Heaven help us with such low IQ as service providers

0
Replies (3)
Vodacom
Vodacom's reply15 Sept 2024, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
TE
Tony E's update15 Sept 2024, 12:58
Reviewer Update
Good luck with that. As mentioned, my phone was ******
TE
Tony E's update18 Sept 2024, 07:08
Reviewer Update
All talk and no action. Your copy and paste response doesn't help cause no one has bothered to call me