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mahomed I
1 reviews | Active since Jul 2014
14 Dec 2020, 18:16
DONOT UPGRADE WITH VODACOM
Did an upgrade with Vodacom retentions on the 27 Nov, a new contract should be lower, BILL is now 3000% HIGHER, tried contacting, the upgrade consultant multiple times but no response to the promised callbacks. I was warned by friends about staying with vodacom and did not listen, Now I have bills that are higher than prior to the upgrade.
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Vodacom's replyOfficial
15 Dec 2020, 06:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2020, 06:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team