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Jesse S
1 reviews | Active since Aug 2018
26 Jan 2020, 07:15
Done with vodacom
I am so dissatisfied with vodacom, had an issue from the time I started the contract... My normal installment is 310 now I got debited more than. 600, I'm appalled with this behaviour, I didn't ask for any services.... I called the contact centre and the agent said it will be rectified but to no avail... Agents name was ayanda mkhize
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Vodacom's replyOfficial
26 Jan 2020, 12:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jan 2020, 12:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team