1 reviews | Active since Dec 2016
DONE WITH VODACOM!!!
I have been a loyal member to Vodacom for 10 years and I am now done with this service provider.
I have 2 contracts and have been disputing time and time again as to why I am paying more than I signed up for and keep getting some lame excuse.
My statement should only be R559 for both my contracts but I keep paying higher amounts every month. This months its R815.49
When will this end??? I have to keep calling customer care and be promised a refund or apologies for the previous consultant making mistakes.
I need to know how to cancel both my contracts with NO MORE Added Costs?!! I'm done with Vodacom and will move over to a service provider who bills me every month for what I signed up with!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Rhoda,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Dear Rhoda,
Feedback has been provided.
Regards,
Cassandra
Best regards,
