1 reviews | Active since Jan 2015
Done with Vodacom
<p>I wish I never renewed my account with Vodacom!! Pathetic service! I purchased a 250MB data bundle today, 17 November at 12:35 and at 12:36 I received a text message stating the data bundle has been activated. Lies! It is now 14:22 and still nothing has been activated. If my current data runs out and you dare charge me out of data bundle rates I will be taking this further. I am done with Vodacom!!</p>
14:39 my data bundle has run out after saving a screenshot of the hellopeter.com review I typed. I was literally on the e-mail for 30 seconds. Surely that isn't 5MB! Vodacom get your act together!!!!
14:39 my data bundle has run out after saving a screenshot of the hellopeter.com review I typed. I was literally on the e-mail for 30 seconds. Surely that isn't 5MB! Vodacom get your act together!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Rashieda Jattiem
I received your sms a few minutes ago. Yes the 250MB data bundle was activated 24 hours after the original request which I find funny as this has never happened. The data is always loaded on the same day. I buy data as soon as I am very low on data and not to wait for 24 hours and be charged out of data bundle rates. I have also received the gift bundle, thank you! Don't know it there is a glidge in your system as to why it took so long to be loaded onto my phone.
Rashieda Jattiem
I received your sms a few minutes ago. Yes the 250MB data bundle was activated 24 hours after the original request which I find funny as this has never happened. The data is always loaded on the same day. I buy data as soon as I am very low on data and not to wait for 24 hours and be charged out of data bundle rates. I have also received the gift bundle, thank you! Don't know it there is a glidge in your system as to why it took so long to be loaded onto my phone.