RN
Rene N

1 reviews | Active since Jun 2021

25 Jun 2021, 10:31

DONE WITH VODACOM

Dear Vodacom I have requested 4 times for a cancellation quotation on both my lines, and you have not sent it to me. I have given you enough chance to send this to me. I was more then willing to pay the cancellation to move on with my life. But it is almost the end of the month, and I do not need your horrible service anymore. I will inform my bank to pause all debits going to you. If this is how you treat customers, no wonder MTN is rated the best.

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2021, 10:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team