RN
Rene N
1 reviews | Active since Jun 2021
25 Jun 2021, 10:31
DONE WITH VODACOM
Dear Vodacom I have requested 4 times for a cancellation quotation on both my lines, and you have not sent it to me. I have given you enough chance to send this to me. I was more then willing to pay the cancellation to move on with my life. But it is almost the end of the month, and I do not need your horrible service anymore. I will inform my bank to pause all debits going to you. If this is how you treat customers, no wonder MTN is rated the best.
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Replies (1)Vodacom's replyOfficial
25 Jun 2021, 10:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2021, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
