DD
Darshna D
1 reviews | Active since Feb 2020
13 Feb 2021, 15:06
Done with this Vodas****
It's been 4 days since I reported that this service is not working. I call everyday and all I get is someone will contact you. Miserable service. I thought telkom was bad but Voda**** is disgusting. I want an answer spoke to Zola Thulie Bunayie and every other person who cannot assist. This service should be canceled
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Replies (2)
Vodacom's replyOfficial
13 Feb 2021, 16:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2021, 16:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Feb 2021, 16:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that your fibre service is up. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Feb 2021, 16:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you have confirmed that your fibre service is up. Regards Consumer Website Team
Best regards,