JD
Jonathan D

1 reviews | Active since Apr 2017

04 Apr 2017, 16:31

Don't waste your time at the Stellenbosch Vodashop

<p>The staff here only know as much to sell you something in the store. Repairs, warranty, customer care etc etc.? Forget about it. You're an inconvenience. They would rather be on their phones. How dare you come and actually ask them to work, or even worse, to think? Isn't it enough that they are paid to sit there day in and day out? Save them the time, and go to Somerset West Vodacom, they'll be sending you there anyways. </p>

0
Replies (2)
Vodacom
Vodacom's reply05 Apr 2017, 07:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply05 Apr 2017, 11:12
Official

Dear Customer

We apologise for the inconvenience caused in this regard. We have escalated your complaint to the store management for further assistance and feedback.

Regards

RoderiqueLategan