1 reviews | Active since Jul 2012
Don't trust them!!!
<p>I completed an online application for a cellphone contract.</p> <p>Had to chase up on them.</p> <p>Sent my personal documents ( e.g I.D document etc... ) to them.</p> <p>They told me i was listed and does not comply with their standards.</p> <p> My record is clean and I requested the person at call center to double check.</p> <p>She got back to me and apologized for the mistake.</p> <p>Never heard from Vodacom again.</p> <p>High risk company to deal with.</p> <p>No service.</p> <p>Poorly trained staff.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Vodacom,
This is not a query?
I am not interested in talking to a call centre consultant but rather a call centre manager.
Who will take responsibility from Vodacom's side?
Thank you.
Good day Vodacom,
This is not a query?
I am not interested in talking to a call centre consultant but rather a call centre manager.
Who will take responsibility from Vodacom's side?
Thank you.
Two days and counting.
Two days and counting.
No call from Vodacom yet?
3 days and counting.
No call from Vodacom yet?
3 days and counting.
No call from Vodacom yet?
4 Days and counting.
No call from Vodacom yet?
4 Days and counting.
????? 5 days ????? No call yet?
????? 5 days ????? No call yet?
