Don't trust 111 number or vodacom systems

<p>Good day</p> <p>On 14 June, vodacom offered me to migrate from smart s contract to a uchoose 750.<br />Received the following sms. Dear Customer, Your service request no. S3-GYI3U-UBRN3 has been logged. We will contact you via sms, email or phone call within 2 working days. Vodacom Customer Care: 082111.<br />After that no one called back.</p> <p>On 14 June the migration plan of R750 have been put on top of my smart s balance. </p> <p>On 14 or 15 June i called to cancel my 5gb month to month subscription aswell.</p> <p>The past few days, i cancelled the migration option, and followed up on my cancellations of the migration and the 5gb month to month. </p> <p>At this very moment ive been migrated to the uchoose 750, and the 5gb month to month is also still active and showing on my account and vodacom app.</p> <p>Ive been cut off how many times, waiting to get a call back how many times.</p> <p>Ive called earlier on, to complain about this all. Only to have the customer service lady telling me i must not use the data etc. I work with my fone, email and calls. Using the airtime of my migration contract,WHICH I CANCELLED. </p> <p>My debit order is going off on the 9th of June. Im going to pay for my smart s, uchoose 750 and 5gb month to month data, which i cancelled. </p> <p>Received an sms,<br />Dear Customer, your Package Migration from uChoose Flexi 750 to Smart S has been completed, effective the 1st of next month. Migration fee removed. <br />Kind regards, Vodacom Customer Care WILSON SITHOLE</p> <p>I mean thats just right</p>