TN
Thabiso N

1 reviews | Active since Aug 2013

25 Sept 2015, 10:34

Don't pay in 48 hours

My Granny submit the claim with Vodacom life insurance for funeral it's a second week now and Vodacom life hasn't pay the claim yet. But on their contract they said it will payable within 48 hours upon the recieving of all required documents.

0
Replies (2)
Vodacom
Vodacom's reply25 Sept 2015, 10:52
Official
Hello thbsnaha,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team
TN
Thabiso N's update24 Oct 2016, 12:19
Reviewer Update

This matter has not being solved even today, but we have been corparating with Vodacom life. We submitted everything needed.