Don't even bother with Vodacom online shop

<p>You might think doing an upgrade via the Vodacom online shop will be quick and easy. I thought so as well. Initially it was very quick. I had a very helpful sales lady phone me almost immediately. She discussed the upgrade effectively and gave good advice. This is unfortunately where it stopped. When I phoned 2 days later to find out when I can expect delivery, I was told that the upgrade had not been confirmed and for my protection this needed to be done. Remember, this is after all the security questions etc was answered on the Wednesday.</p> <p> </p> <p>So, numerous emails for feedback and various phone calls boiled down to the same result...a big fat zero. And this for a customer who has been with them for over 8 years. Needless to say, I have requested the cancellation department to give me an update or send through the cancellation forms for the contract.</p> <p> </p> <p>Lets see if they even care to respond to this. This is the exact reason why this is my only contract left with Vodacom and from the looks of things, won't be for much longer.</p> <p> </p>