1 reviews | Active since May 2016
don't care for client service
<p>Upgraded phone on 09August </p> <p>1. Cant use my phone was not told need a new sim.</p> <p>2. Not given 5gig data</p> <p>3. Screen insurance loaded on my old phone.</p> <p>no education voucher.</p> <p>4.phoned Vodacom centurion bottom level. No one could help or return calls</p> <p>5. Phoned Vodacom direct cant help.</p> <p> </p> <p>So how do I use my phone with out the correct sim.</p> <p>this is bad service on a new level. </p> <p> </p> <p>Can I have a new sim so I can use the phone I am paying Vodacom for. </p> <p>Can I have my data. My screen insurance on my new phone and my education voucher. </p> <p>Can someone, who cares about some sort of customer service , please sort it at Vodacom. </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
