AF
Andrew F

1 reviews | Active since Jan 2017

24 Jan 2017, 06:59

Don't believe the quoted response rate by Vodacom

<p>If you look at the responses from Vodacom they are all the same form response rate, the claim they are going to make contact is not true. At least in my case 3 days later there is still silence</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Jan 2017, 08:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team