kK
kevin K

1 reviews | Active since Mar 2009

10 Feb 2016, 15:08

doesnt know much

so i bought a huawei p8 with dual sim option, its a business phone that my company arranged for me inserted the 2nd sim in the phone and it doesnt work.<br> so i called the call center who try to help but cannot and redirect to a vodashop. which is okay<br> <br> so i take it to vodashop on west street durban, they direct me to selvan in the repairs dept. i tell him my story and says vodacom does not stock dual sim phones, so where did i get my phone from.<br> and so he doesnt bother to enquire further to try and resolve my query but instead he says my final answer is vodaomc doesnt stock thesephone becasue they never work...<br> why am i still with vodacom i ask my self everytime i meet one of their experienced staff

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Replies (1)
Vodacom
Vodacom's reply10 Feb 2016, 15:30
Official
Hello kevinkas,

Thank you for your feedback.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team