DOESNT CARE FOR COSTOMERS
Good day vodacom since well we cant be help this is my second hello Peter post with out help can you kindly restore our network the whole of evaton west doesn't have network i personally use vodacom the whole family i can't make call, sms even internet connection i work from home this is the second week with out service we call we Facebook but no action for me to send this post i have to take a taxi to pamsprings mall to access my emails and sms , you guys promised on Monday to call you called to me it rang once and voice mail when I go next location to make a call no one answers I went to Facebook this is their response
Please try the following steps:
1. Change your Network mode to another option (GSM Only/4G Only) 2. Do a manual Network selection and choose any other network besides Vodacom. You will receive an error. Repeat the process and then choose Vodacom. 3. Switch your device off/on to refresh the sim card and device.
Let us know if you are still experiencing the problem.
I explained its been two full weeks without Services my husband's pays full amount every month for wifi but still today no network but vodacom what's full amount, WHAT ABOUT OUR JOBS CAN YOU TRY TO RESTORE OUR NETWORK IT DRAINING AND COST US MONEY FOR TRAVELS TO RESPOND AND WORK SOMEWHERE WELL VODACOM DEBITS US
My husband call on Thursday the lady said she will sms ref number till today we still waiting for restoration of network and second ref number
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Dear Vodacom Customer. Your service ticket with reference number EC-21N3-2WG894 has been closed. Thank you Vodacom. Closed without restoring network?
Dear Vodacom Customer. Your service ticket with reference number EC-21N3-2WG894 has been closed. Thank you Vodacom. Closed without restoring network?
Reference number Vodacom
01/09/2025
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Reference number Vodacom
01/09/2025
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Have vodacom contacted you besides that lady tumi yesterday?
Nope
Ok bbe
Have vodacom contacted you besides that lady tumi yesterday?
Nope
Ok bbe
