Does Vodacom really ***** from their clients!?

<p>I recently complained about my 5G data which vanished from my router within 2 days, then Vodacom allegedly resolved the problem 7days later & claimed to have topped up my account with 5G "as a gesture of goodwill" on the 10th August. I started using that 5G on the 11th August on only 1 device, for social media only while intermittently switching the router off when I wasn't using it. Today (13th Aug) which is 2days later I decided to remove the router sim and place it in my phone so I can track the usage of data. To my surprise I only found a balance of 1G! I am back to square 1!? Did Vodacom even load the 5G back? Did they think I wouldn't track it? I've been using Vodacom for years, so I know for long 5G Normally lasts me for when I use it for social media only! Am I dealing with a ***** of a service provider here? I do not appreciate this at all!!</p>