1 reviews | Active since Apr 2023
Does Vodacom profit from *****?
I have informed Vodacom more than once that the debit order that they are drawing against my account is *****ulent. At the time the amounts were small (less than R100, then just more that a R100). Apparently ***** is profitable and so Vodacom has now debited my account (*****ulently!) with R 2,163.37. This is, in my opinion, ********. What if this causes my legal debit orders (insurance) to fail?
I repeat that I have NEVER entered in to any contract with Vodacom of any form. I have NEVER given Vodacom my banking information, NEVER given consent to Vodacom to debit any of my accounts.
The harm and trauma caused by such ******** behaviour impacts every victim's life drastically. Vodacom has asked me to provide all my sensitive information including signatures and an affidavit - all the info they need to legally rob me after having ****** me. I did not provide this information - how can such a corporate be trusted?
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, kindly email the following documents to ***:
- ID copy- An affidavit, with three identical signatures (three specimen signatures)- Bank Statement showing deductions made on account including banking details.- Contact details (Cellphone number and email) and an alternate contact number so that the ***** dispute consultants will be able to contact you.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, kindly email the following documents to ***:
- ID copy- An affidavit, with three identical signatures (three specimen signatures)- Bank Statement showing deductions made on account including banking details.- Contact details (Cellphone number and email) and an alternate contact number so that the ***** dispute consultants will be able to contact you.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,