TS
Tertius S
1 reviews | Active since Mar 2009
22 Feb 2019, 11:35
Does Vodacom Insurance still exist or was it all a ****?
On 6 February 2019 my phone was sent in for repairs. It has been more than 2 weeks and nobody from Vodacom insurance has contacted me about it. I've called twice (30 min each call with no answer) and I've emailed the papers twice and no response. Does Vodacom Insurance still exist or was it all a ****?
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Vodacom's replyOfficial
22 Feb 2019, 12:52 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2019, 12:52
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team