FT
Frans T

1 reviews | Active since Jan 2023

24 Jan 2023, 17:21

Does vodacom have any customer service,in place

I wanted to upgrade an exciting data bundle line to an uncapped home bundle Instead they upgraded my personal cell phone number to a data bundle, From the 1 January 2023 i tried to rectify this on numerous times, I can't use my phone This is just unreal

0
Replies (1)
Vodacom
Vodacom's reply25 Jan 2023, 07:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team